ITK solutions - Innovations for IT & communication

Home office and mobile working are becoming increasingly important in our modern society. More and more companies want to enable their employees to work remotely from their own four walls. With collaboration tools from Avaya and Mitel as well as audio equipment from EPOS, all parties are well equipped to work together - even from home.

With unified communication solutions, companies can organise their internal communication and exchanges with customers or partners more efficiently. A central platform for all communication services that are used individually eliminates the tedious switching between different media and simplifies the exchange. In co-operation with manufacturers such as Avaya, Mitel and EPOS and with the help of our own software solutions, we support you in simplifying your communication environment.

A company's service plays a not insignificant role for customers. Personal dialogue in the event of problems or questions creates trust and customer loyalty and therefore makes a major contribution to a company's reputation and success. Contact centre solutions can optimise and simplify communication with customers - across all channels.

With virtual learning, learners and teachers can also exchange knowledge in virtual space. This enables greater flexibility in everyday school and study life. However, to avoid any disadvantages, teaching in the virtual classroom must be supported by suitable, high-quality equipment. Audio solutions from EPOS ensure optimum intelligibility thanks to highly developed microphones and reliable headsets.

Our self-developed MTcomportal is a UC client that you can use to improve your company's business communication. It is device- and platform-independent, user-friendly and customisable.

We have developed a software called MTspot that easily visualises different data in real time with an interface that is individually adapted to the customer. The big advantage of our MTspot dashboard is the great flexibility in terms of the data source.