Select your language
UC & Telephony with Avaya
Communication and collaboration innovation
Avaya helps its customers accelerate digital transformation with innovative solutions. Rely on smoother and more intensive communication that makes employee collaboration easier and more efficient and keeps your customers happy. Secure and intelligent communication solutions connect organisations with their customers.
Avaya offers solutions for companies, public authorities and educational institutions. Avaya redefines teamwork in the digital workplace and provides innovative systems for worry-free customer communication.
We at MEGATECH are a certified Avaya partner and will be happy to advise you on Avaya's product range, scalable telephone systems for companies of all sizes or on integrated solutions from our core area of information and communication technology.
Switch to our Avaya service contract now!
Carefree all-round service for your Avaya telephone system
Is your existing Avaya contract expiring or has it been cancelled? Then please get in touch with us! We at MEGATECH are Avaya service partners in Germany. With our many years of experience and our comprehensive knowledge of telephony, we are happy to provide you with competent support in all matters relating to the Avaya product portfolio.
We will continue your existing service contract and also offer you our full service. Our technicians are reliably available to you around the clock, 365 days a year. Get in touch with us now and we will take care of a worry-free transition.
Our competences:
- Reliable installation and maintenance of telephone systems
- Expansion of existing systems and system integration
- Competent and fast support in the event of faults
Your all-round carefree package
As an Avaya Edge Sapphire service partner, we can look back on many years of experience and are happy to support you with this expertise. If you are also unsure whether your current solution is really the best fit for your needs, MEGATECH employees will be happy to advise you independently of the product and manufacturer. Together we will find the best solution for you. We are also happy to examine hybrid approaches for you if you would like to use other platforms in addition to Avaya, such as Microsoft Teams, and implement these in close cooperation with you.
Unified communication with Avaya
Accelerate business processes and support employees
Increase employee collaboration and productivity with one app for calling, messaging, meetings and teamwork. Avaya offers unified communication solutions for standardised communication and reduces security risks and productivity losses. Telephony is and remains an important means of communication. It is important that this is also provided on mobile devices. Improve collaboration further with voice, video and continuous group chat. Video and audio conferencing can be initiated from any device, taking customer service and personal productivity to the next level.
Contact centre solutions from Avaya
Customer loyalty with every customer contact
Let the customer decide which channel to use to contact agents. This should always be done smoothly and contextually in the contact centre. With clear displays of relevant information, customer expectations can be met and customer requests can be handled more efficiently and effectively by your team. To improve your employees' processes, you need to enable faster information exchange and better decision-making. You can also utilise real-time information and evaluate your customers' experience in order to optimise it.
Home office solutions from Avaya
Flexible working made easy
Simple and smooth communication with colleagues and customers, even when working from home, is easy and flexible with the communication solutions from Avaya. The telephony and collaboration solutions are perfect for efficient collaboration via telephone and video conferencing as well as chat.
Avaya Spaces
Video conferencing, easy collaboration and more
Organise productive teamwork with the cloud-based solution Avaya Spaces. Connect your employees even more flexibly, efficiently and user-friendly. You can collaborate effectively regardless of device and exchange information via chats, start video conferences, edit documents together and organise tasks. The cloud solution works simply via the web browser. With just a few clicks, you can start video conferences with customers or other external participants by simply sending a direct link to Avaya Spaces.
Telephone systems and terminals from Avaya
For corporate environments of all sizes
Avaya is one of the world's leading manufacturers of telephone end devices and telephone systems designed for companies of all sizes. The manufacturer offers everything from wireless handsets and conference phones to desktop and IP telephones. Above all, Avaya telephones are reliable and user-friendly. They combine traditional telephony with new functions optimised for the user. Discover the wide range of Avaya products in our shop.
State-of-the-art audio and video technology
For smooth collaboration
As a provider of communication solutions, Avaya also offers high-quality conferencing and collaboration solutions. The company's huddle cameras and webcams enable uncomplicated commissioning and smooth virtual collaboration, even for distributed teams. They offer excellent audio and video quality and can be easily used with most existing collaboration infrastructures thanks to their interoperability. Please contact us to find out more about Avaya's collaboration solutions.
